With the exception of specifically listed promotions on the website, RARE SkinFuel delivery policy is listed below.
- Free shipping with every order
We offer the following delivery services:
- Ta-Q-Bin (Hong Kong, SAR of China only)
AREAS IN SERVICE
- Ta-Q-Bin Delivery Service is available within Hong Kong Island and New Territories. This service is NOT available in specified areas, including but not limited to: Big Wave Bay, Lo Wu, Tai O Island, Siu Ho Wan and Po Toi Islands.
- P.O Box is not accepted as shipping address.
- Orders will be delivered to the address provided by customer when placing their order. An order can be delivered to one address only. If customer requires sending orders to multiple addresses, customer needs to place a separate order for each address.
SHIPPING DAYS AND SCHEDULES
- The shipment will be ready in1-2 business days upon confirmation of payment. This might vary depending on stock availability.
- Under normal circumstances, shipment will arrive at the shipping address in 2-3 business days. For remote areas, it might take 3-4 business days.
- Delivery service is not available on Sundays and Public Holidays.
SHIPMENT TRACKING/ CHANGE OF SHIPPING ADDRESS
- Once the order is shipped out, any changes in the address shall be arranged with Ta-Q-Bin by contacting their Customer Service directly. Any incurred expenses shall be borne by the customer.
- If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact Ta-Q-Bin directly in order to make further arrangements. If the delivery cannot be reached multiple times, your order might risk being cancelled and not refunded.